Once had a huge screw in a brand new Austin Air that I purchased. As soon as it was first turned on, it produced a large banging sound where upon inspection, th

Once had a huge screw in a brand new Austin Air that I purchased. As soon as it was first turned on, it produced a large banging sound where upon inspection, the rotors of the intake fan had violently been broken off, and a 3 inch screw lay. Austin Air refused to assist with repair or replacement and instructed me to contact Walmart instead. Austin Air used to be my goto brand but their quality has eroded. Many of the newer units have bent metal joints and other abberations but are still sold. Go with another brand, Austin Air does not deserve our business.