3 ms·
Well, U-Haul's business is fucking people. There's a long story, but briefly, they promised a truck would be available, it wasn't, we found another, the manage
by x0x0 9y ago
Well, U-Haul's business is fucking people. There's a long story, but briefly, they promised a truck would be available, it wasn't, we found another, the manager swore he could see it on the lot... and it wasn't actually there. Meanwhile we had hired people to put stuff in the truck and they were sitting at our apartment waiting for us while we were scrambling a third time to actually get a supposedly fully reserved truck from U-Haul. It turned a stressful move into an utter nightmare.
One of the under appreciated benefits of movers is they have their own truck.
- sliken 9y agoWe rented a u-haul to move cross country for $2k a few months in advance. Then a month or before we moved we changed plans, moved it by a week, we called u-haul and they said $3k. We asked around our friends and heard similar horror stories to yours, "reserved" trucks not available, having to drive to distant locations to get trucks, etc. Fortunately hertz penske saved us with a much better price (much less than the original u-haul) on short notice and gave us a great truck.