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This is highly appreciated (as someone who never got an invite to Screenhero, so was never able to compare)! I hope it's stable. Slack's audio/video conferenci
by lobster_johnson 9y ago
This is highly appreciated (as someone who never got an invite to Screenhero, so was never able to compare)!
I hope it's stable. Slack's audio/video conferencing is not exactly... smooth.
In fact, it still boggles my mind that in 2017, conferencing is still in the stone ages when it comes to reliability.
With Slack I often either get a one-way connection (only one party can hear the other) or the call is unable to connect, claiming that "Bob ended the call". Meetings tend to start with five minutes of "Can you hear me? Hello? Testing, testing..." until we either are able to get a connection, or we give up and move to Skype, which isn't perfect, but much more reliable.
Incredibly, it also turns out that if you try calling someone who's already calling you on Slack, you get a busy error! How insane is that? We were both trying to reach each other, both expressing — in terms of UI — the exact same intent, and the app interprets that as a conflict.
There's also some pretty shoddy intergration between the desktop and mobile app. Recently, I tried talking to a colleague, and we went through all of the above insanity, but at one point, as he was calling me, Slack on my phone was ringing, but the desktop app wasn't. Some of these bugs are hard to understand.
My company's go-to solution the last couple of years has been GoToMeeting, which is 99% rock solid, but doesn't integrate well with anything, and doesn't have a good mobile app. The biggest benefits to GTM are the ability to record meetings, and the ability to dial in through a normal phone. The latter feature has saved is a lot of times when one person has been on a bad Internet connection.
- cstejerean 9y agoScreen hero audio was wonderful for me. It felt as if you were sitting next to the other person, even when the other person was half way around the world. I hope the new functionality in Slack will be comparable.