> Both will likely confuse and annoy long time customers and should've been solved with an ergonomic button on the back. One more reason why the iPhone X isn't

> Both will likely confuse and annoy long time customers and should've been solved with an ergonomic button on the back. One more reason why the iPhone X isn't "the iPhone" this year. Apple knows this, it's the most fundamental shift in how you use the device since the original iPhone. Those that feel confused and annoyed can always return the phone and buy the iPhone 8 for less money. Many already have opted to just buy the iPhone 8 rather than wait. I don't think it's a mistake at all, it's a carefully calculated move to ensure that the vast majority of their customer base isn't alienated by pricing this phone out of reach and making it very clear that this is a glimpse into the future of the iPhone, not the iPhone you know and love.