I have a friend who works at a battery/electronics chain, and replacing phone batteries (and screens) has become a substantial part of their business. I couldn'

I have a friend who works at a battery/electronics chain, and replacing phone batteries (and screens) has become a substantial part of their business. I couldn't say what percentage of the population knows it's possible but, when your phone breaks or the battery dies, I'd bet a fair number of people google repair options, and from there going to third parties seems fairly common.