As someone who worked for Amazon in Seattle, the above poster is partly right. Most of it has to do with Amazon's toxic culture and hiring practices. They will

As someone who worked for Amazon in Seattle, the above poster is partly right. Most of it has to do with Amazon's toxic culture and hiring practices. They will hire anyone with a pulse, speaking English decently not required, having a personality not required. So you end up having people who are just there to make money and have little desire to connect with humanity.