I doubt they would be allowed to do that - unless the warranty/contract you have with them allows them to do this (unlikely). On the other hand check your phon

I doubt they would be allowed to do that - unless the warranty/contract you have with them allows them to do this (unlikely). On the other hand check your phone contract; there could be something in there about denying you network access. (or they could try to introduce it). Similar to what Microsoft (was is MS or Sony? I forget) did with cracked consoles.