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Yeah, I mean, what is he suggesting as an alternative for passwords for something like a small/medium ecommerce site? You can have a guest checkout so they don
by gigs 9y ago
Yeah, I mean, what is he suggesting as an alternative for passwords for something like a small/medium ecommerce site?
You can have a guest checkout so they don't need to have an account, but some people want them.
- Sir_Substance 9y ago>Yeah, I mean, what is he suggesting as an alternative for passwords for something like a small/medium ecommerce site? https://thisdata.com/blog/an-introduction-to-passwordless-logins/ https://thisdata.com/blog/an-introduction-to-passwordless-lo...
- acqq 9y ago> but some people want them. I believe if statistics would be produced: the users mostly don't want them. The owners of the site and the programmers mostly do.
- gigs 9y agoI have statistics. 2640 user accounts from 6320 orders. Some customers are repeat customers, but even if we are generous and assume that the majority are not repeat orders (I'd estimate 25% are repeat orders), that's over 1/3rd that created an account even though I offer guest checkout without an account and don't really push them to create an account.
- acqq 9y agoInteresting, thanks. But it is still complex: it surely also depends on what you sell and the average customer you have, and also if the users expect to have some advantages by registering. For example, I personally like to be able to follow the order etc. but often online stores insist that I have to register for anything like this. If the order number and my name were enough, which technically should be, I wouldn't. But having no alternative, I do. So I count myself in "I would prefer not" but you see me registered and count "one of 3 who like registering."
- averagewall 9y agoHow about not remembering the user. If they're not going to come back for another year, if ever, they can enter their credit card info and address again next time they buy something. Browsers autofill some of that stuff anyway so it's not even hard.
- GuB-42 9y agoThis may be a problem for tracking orders. The user may want to know in what state the order is, maybe change something after payment, return product, things like that. There is something reassuring about it too. It is users who want to be remembered.
- falcor84 9y agoYou do of course need to remember each order, keeping track of invoices etc. But I don't understand why that would require keeping track of a user more than any brick and mortar store that supports paying now and getting the product delivered to your door.
- icebraining 9y agoYou need to authenticate the user to grant them access to the order info, no?
- falcor84 9y agoNot necessarily (as you wouldn't in a store); they'd just never to prove sufficient knowledge of the transaction (e.g. invoice number). Note for example how you can track any package in the world when you know it's code. That seems to be working well without relying on user authentication, no?