I did contradict myself there. What I was trying to say is that a highest customer satisfaction rating probably would have been better than all the information

I did contradict myself there. What I was trying to say is that a highest customer satisfaction rating probably would have been better than all the information they gave. But barring that, random Amazon reviews which were free, provided me information more aligned with my experience. What they talk about is how the dishwasher did, when put through their special "testing program". So apparently this top of the line dishwasher will perform a great number of cycles before breaking. Consumer Reports isn't wrong. The engine is great. They also measured the decibels, so they could say this is "the most quiet" dishwasher. The information I could have received from Amazon reviews, was that it is hard to adjust the upper rack, meaning you can't easily wash a baking pan. And even on the most extreme drying setting you will still need to dry your dishes by hand.