Hi -- Better is obviously relative so I can not say for sure without really trying their solution. I do know that most of these providers give you a generic cla

Hi -- Better is obviously relative so I can not say for sure without really trying their solution. I do know that most of these providers give you a generic classification like sports, entertainment, technology etc. That does not work for product feedback because you already know what category your product belongs to. Our machine learning model is trained for different verticals and classification we show is based on how customers commonly talk about given class of product and what themes are more important to them.