Quotes from Jef Raskin on this: * Once the product's task is known, design the interface first; then implement to the interface design. * Users do not

Quotes from Jef Raskin on this: * Once the product's task is known, design the interface first; then implement to the interface design. * Users do not care about what is inside the box, as long as the box does what they need done. * As far as the customer is concerned, the interface is the product.