3 ms·
That information isn't always accurate, but that's not even that relevant here. It's not made clear at all how you have to handle RMA in such cases, and custom
by kuschku 9y ago
That information isn't always accurate, but that's not even that relevant here.
It's not made clear at all how you have to handle RMA in such cases, and customers end up confused. I'd never have bought a Yubikey this way if I had known about the RMA and replacement procedure beforehand.
- jopsen 9y agoLesson being buy directly from yubicon. It kind of makes sense to have as few trust points involved as possible when buying a security device like this. One could argue yubicon should only sell directly, but that would probably hurt business.
- acdha 9y agoOr just be careful on Amazon. I avoid third-party retailers for this reason because you never know what they’ll do for returns.