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FWIW, I went through Yubico's automated replacement process earlier for a couple of Yubikeys. It took just a moment, was pretty much fully automated, and worked
by jlgaddis 9y ago
FWIW, I went through Yubico's automated replacement process earlier for a couple of Yubikeys. It took just a moment, was pretty much fully automated, and worked perfectly.
They gave me a coupon code, I went to their online store, and ordered the replacements.
The whole thing took maybe five minutes from start to finish.
- packetized 9y agoUnfortunately, since I had previously overwritten the factory OTP configuration, I had to take photos of my affected Yubikeys, including my email address in the photo. A bit longer, but still easy enough. Now to wait, and hope they don't deny my claim (despite having ordered them directly from Yubico in April of this year...)