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That's weird. I bought two YubiKeys on amazon.co.uk about 1.5 years ago and was able to use the replacement form on Yubico's site (the one that asks for three O
by pfg 9y ago
That's weird. I bought two YubiKeys on amazon.co.uk about 1.5 years ago and was able to use the replacement form on Yubico's site (the one that asks for three OTPs) to order replacements directly from them.
- kuschku 9y agoI bought mine on Amazon.de on 2017-03-02, and it was apparently sold by MTRIX GmbH. The replacement form tells me "Please contact the team or individual within your organization that issued your current YubiKey." Yubico told me: > Thank you for contacting Yubico Support. That was bought through MTRIX GmbH, one of our resellers. They are responsible for replacement of all devices bought through them as part of the reseller agreement. You will need to contact them for the replacement process.