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> Why do you think it's more difficult to report a bug this way, compared to a bug tracker? As an end-user the first thing I want to do before reporting a bug
by talawahdotnet 9y ago
> Why do you think it's more difficult to report a bug this way, compared to a bug tracker?
As an end-user the first thing I want to do before reporting a bug is search and see if it has already been reported or if it is being worked on and when it is expected to be released. If I was told that I had to dig through mailing list I would probably just stop before I even started.
> Can you explain why you think a mailing list is less efficient than a bug tracker?
As a bug reporter, I want a friendly way efficiently search and filter existing bugs based on status, version, subsystem, etc. I also want to be able to subscribe to a specific bug to get updates. Maybe you guys have some way to get all those features from a mailing list, but new users certainly won't have a clue.
As a developer I want to be able to easily tag, filter, assign and triage bugs. Assign priorities and associate them with releases and pull requests. I also want to be able to do high level reporting.