3 ms·
Received an almost immediate message back from payfone: "Hi [my name], While we should explain more clearly that these services are used to protect consumers
by c_prompt 9y ago
Received an almost immediate message back from payfone:
"Hi [my name],
While we should explain more clearly that these services are used to protect consumers from fraud, with one's consent, you can set up what you are asking about with your phone company. We can send you the procedures to do that. I'd like to go a step further and see if we can just opt you out entirely across the board. I should also note that we do note store any current or historical personally identifiable data. Hold on for more info."
As an aside, I didn't provide [my name] with my request - of course they looked it up based on the phone number provided.
- bogomipz 9y ago>"While we should explain more clearly that these services are used to protect consumers from fraud." So if my someone's phone is lost or stolen they won't be able to use their credit card or debit card? Wow that sounds like quite a service - losing access to your phone now means losing access to your money? So your card is blocked because of a fraud alert and you have no ability to call your bank or credit card company. You better hope you are not by yourself when this happens. I would close or cancel any account or card if they ever put me in such an imposition as a result of using this service.
- c_prompt 9y agoRoger responded a week later after I sent him a reminder note: > ...thank you for checking in. We have notified your phone company based on the phone number provided, to opt you out. We do not store any of your data. So we have done what you have asked. Thank you. And my mistake: although he may have, he likely didn't need to look up my name as I just realized the email account I sent it from included it.