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To run a ride share co-op? Sure, you can run it without any of that technology. To run an _efficient_ ride sharing service? That's where all of this technology
by harigov 9y ago
To run a ride share co-op? Sure, you can run it without any of that technology. To run an _efficient_ ride sharing service? That's where all of this technology matters. Think of competition between companies that are efficient vs inefficient. The one that is efficient will eat the other for breakfast.
- Waterluvian 9y agoI'm picturing a single employee per shift whose job is to keep a simple GIS updated with a generalized map of demand density. Add markers for relevant info like major events that will affect demand. This individual could also be one of the CSR's jobs. I'm picturing this service being unique per region, so the co-opers are all locals who grok their region. Give the drivers these data and they will naturally find balance. They're intelligent people who are motivated by efficiency. You just need an organizational core to supply the right data and infrastructure. I feel frustrated by this idea that we need to replace the best source of wisdom we have: our drivers, with expensive technologies. It makes a simple problem complex. Feels like silicon valley is putting my juice in a bag to squeeze.
- harigov 9y agoWell, your entire business will depend upon that single employee doing his job while remaining sharp to take care of all edge cases. Given that you need one like that in every city, your chances of finding such person to provide consistent service across the board are slim. Software is just automating decision making process of such an ideal individual without any human downsides. It is infinitely scalable and consistent across the board.