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Hmm... I generally only leave positive reviews for goods and services. My thinking has been that satisfied people don't generally take the time to write reviews
by KGIII 9y ago
Hmm... I generally only leave positive reviews for goods and services. My thinking has been that satisfied people don't generally take the time to write reviews, while unhappy people will invest the time and energy.
I figure that adding a negative review is only going to add to the noise. So, I usually avoid doing so unless it is particularly egregious.
This means that I also weigh the good reviews heavier than I do the negative reviews. I do try to keep an eye out for fluff reviews and try to ignore those. No, this product didn't 'literally save your life' and things like that. Many of the negative reviews read like they didn't understand the product or service and are displeased that it didn't meet their goals, which would be expected because it didn't claim to meet those goals.
It does make me wonder if there's a way to ensure honest and objective reviews. I doubt there is, but we may be able to make the system better.