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It could also be streamlined by just understanding your key metrics and visualising those over spunking out chart porn. Adding magic into the mix hoping to sur
by weego 9y ago
It could also be streamlined by just understanding your key metrics and visualising those over spunking out chart porn.
Adding magic into the mix hoping to surface the right thing at the right time but not being entirely sure that would be the case seems like solving a problem of unknowns by hoping that adding new unknowns will cancel out the old ones.
- josh_overseer 9y agoSolid point! I agree that it's super important to know your system well enough to know what your key metrics/kpis are without us. We are no substitute for that. One of the key places we try to fit in is after you may already know something is going on (ex, your kpis are being affected) and you want to drill down deeper to understand what's going on at a more detailed level. With a deep enough understanding of your system, you may have some ideas about where to look for more info, but there can sometimes be so many places to look that it's hard to know where to start. That's where we come in. One of the articles that really influences how I personally think about this stuff is here, it's a great read if you have the time: https://medium.com/@copyconstruct/monitoring-in-the-time-of-cloud-native-c87c7a5bfa3e https://medium.com/@copyconstruct/monitoring-in-the-time-of-... . In the words of the article, we fit in between the overview and debugging part of the monitoring pyramid.
- rco8786 9y agoIn a perfect world, sure everyone would know right where to look when triaging an incident. That’s a largely impossible task in real life, at least in my experience with larger teams/systems.