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I work at an ISP. GDPR is huge and #1 on just about every priority list. Accounting for every single piece of (even theoretically) personally identifiable info
by KozmoNau7 9y ago
I work at an ISP.
GDPR is huge and #1 on just about every priority list. Accounting for every single piece of (even theoretically) personally identifiable information, access restrictions to said data, storage time limits, logging of access and changes (without logging anything sensitive) and everything else is a gigantic undertaking.
Every single system we have that stores or even just caches data is affected by this, and it's tying up a large amount of our resources.
As a consumer I certainly welcome the GDPR, but as someone who works in IT, holy shit our workloads have increased.
- tjoff 9y agoThis is when it pays off to just minimize the use identifiable information. Finally there might be a drawback to just collect just because it seems to be valuable and might be exploitable tomorrow. The vast majority of companies never even recovers the development cost of collecting the data, no wonder they don't have the energy left to secure it.
- dom0 9y agoFolks who designed their applications with data reduction and data economy in mind have a much easier time with all of this.
- KozmoNau7 9y agoWe're not really keeping anything other than what's needed to run an ISP/telco. We kinda do need names, addresses, all of that information in order to keep track of subscriptions and bill our customers correctly. I don't know what kind of nasty data the marketing department keeps, I'm only looking at the engine room :-)