These same criticisms were lobbed at Microsoft 15 years ago (and IBM before that), but then, as now, people forget that part of why some of us love technology i

These same criticisms were lobbed at Microsoft 15 years ago (and IBM before that), but then, as now, people forget that part of why some of us love technology is that nobody can rest on past success. Ten years from now, some new upstart is going to make everyone wonder what the big fuss was about.