I can't help but notice that the graph in this article seems to have an obvious equilibrium point. I think it best describes the issue. There is a balance betwe

I can't help but notice that the graph in this article seems to have an obvious equilibrium point. I think it best describes the issue. There is a balance between capability and usability that maximizes desireablity. And, if you can shift the capability line to the up-left, or the usability line to the up-right, you end up with a more desirable product. It's all about doing more with fewer features.