The owner of the restaurant was clueless. That's the real news. If he or she did not grow up in a restaurant business, then the only way for him or her to know

The owner of the restaurant was clueless. That's the real news. If he or she did not grow up in a restaurant business, then the only way for him or her to know about it enough not to lose the shirt is to go out for breakfast, lunch and dinner, daily, for twenty years. Yes, $29 dollar chicken dish is insane outside the market such as NYC. It is definitely insane in a dump of a place pictured - yes, it is a dump if a chicken is $29. If he actually went out daily he would have known that a place with $1 cutlery can't get away with it while a place with $5 cutlery can. So buy $5 cutlery to be able to raise prices by $5 per dish, i.e. forty dollars for a two top per dinner.