I don't know how I first got to this quote, but I like it: (...) Users don't love your software. They tolerate it. And they will abandon it when they find some

I don't know how I first got to this quote, but I like it: (...) Users don't love your software. They tolerate it. And they will abandon it when they find something that's just 1% better than what you offer, or you do something that makes your software 1% worse than your competition. (...) It comes from this e-mail: http://blu.org/mhonarc/discuss/2013/05/msg00128.php http://blu.org/mhonarc/discuss/2013/05/msg00128.php