The non techies I associate with are intelligent enough to understand that they can buy a dumbphone like a Jitterbug if they don't like the downsides of the com

The non techies I associate with are intelligent enough to understand that they can buy a dumbphone like a Jitterbug if they don't like the downsides of the complexity of a smartphone, and that they get substantially more value out of the upsides than losses from the downsides. This shakes out to them being a lot more excited and optimistic and rosy about technology and technology companies. Especially when I worked at Google: every non tech person I met would gush over how much they loved their products, how amazing the company must be, etc etc. This was true across a large gamut of people, from "coastal elites" to the rest of the country to people I met across the world once I quit Google and went backpacking for almost a year. The _only_ place I've seen the level of cynicism you find on this forum is from people _in_ tech, too bitter and concerned with looking cool to even entertain the notion that there could be anything valuable about what these products do for people's lives.