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> All the local McDonald's here have installed self-ordering kiosks. They're fast and seem very popular. I personally find it significantly easier and faster th
by amyjess 9y ago
> All the local McDonald's here have installed self-ordering kiosks. They're fast and seem very popular. I personally find it significantly easier and faster than waiting in line and talking to an actual human. (And this is coming from someone who hates self-checkout lines at grocery stores.)
I have had fast-food workers mess up my order so many times that I'd rather just give it to a machine.
There are few things more annoying than taking my food to the table, seeing something on it that shouldn't be, walking back to the counter, saying "Excuse me, I asked for no lettuce or tomato", and waiting for them to re-make it.
- songshu 9y agoI agree. It can also go the other way though. I sometimes order almond milk from Starbucks. If I give the order to a human I can make some judgement as to whether they have misunderstood and correct them, or outright ask them to confirm their understanding. If I give the order to the app then the app understands perfectly but I will have to sort out any subsequent human misunderstanding after it's been made. My local branch have got it wrong twice in 5 attempts via the app (they tend to assume I want coffee with almond milk because what crazy person just wants almond milk)