Many people running Windows 7 aren't "in this industry" -- they're ordinary people trying to use their computers to do work, or play games, or keep in touch wit

Many people running Windows 7 aren't "in this industry" -- they're ordinary people trying to use their computers to do work, or play games, or keep in touch with other people. What our industry needs to do is stop building software full of crap (ads, spyware, bugs) people don't want. If the software is good, people will upgrade.