To speak of dial pad redesign (with hints of patent pending) in the age of smartphones is necessarily as debilitating as any fixed layout from yesteryear. At le

To speak of dial pad redesign (with hints of patent pending) in the age of smartphones is necessarily as debilitating as any fixed layout from yesteryear. At least older devices had the excuse of being constrained by technology of the day, mechanically fixed, and/or limited in compute. A few user-selectable preset configurations + strictly user-defined option is the only sensible direction. That this wasn't implemented 10 years ago suggests a bit about its pragmatic value.