2 ms·
I haven't had experience with Amazon Logistics, but I've had (literally nothing but) lost packages and a multi-week delay with DHL in Croatia and Montenegro. Of
by drusepth 9y ago
I haven't had experience with Amazon Logistics, but I've had (literally nothing but) lost packages and a multi-week delay with DHL in Croatia and Montenegro. Of three packages delivered, only one arrived (after two weeks of "customs inspection" -- it was a replacement laptop cord from Amazon) and it was addressed to me but the contents were what I assume were someone else's birthday gifts, wrapped and everything. It felt like they had opened my package for inspection and someone else's box, and just forgot what went in which box.
Calling DHL was no help (it didn't seem like they were a customer-facing company; it was my first exposure to them and they sounded super confused that a person-not-a-business would be calling to find a delayed package), as they just told me the driver tried to deliver and they'd look into where the package was each time and get back to me (which they never did).