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I've had all those issues in Munich too. And I've managed to have amazon blacklist them for my account. One support rep told me that they have that option if y
by a254613e 9y ago
I've had all those issues in Munich too. And I've managed to have amazon blacklist them for my account.
One support rep told me that they have that option if you have more than 3 deliveries that they messed up.
I've filed a complaint after every time they didn't deliver the package properly (as in, not delivered at all, even though it was possible), and then I sent an email with 5 or so order numbers, descriptions of what was wrong, and asked them to blacklist amazon logistics.
Here's the quote from an email:
>Since you mentioned that this is not the first time this has happened, please reply to my email, giving us 3 order numbers which you feel were improperly delivered by Amazon Logistics, together with the issues for each.
>As soon as we receive them, we will file an official complaint against this carrier, trying to exclude them from future deliveries of your orders.
Note: Some support reps insisted that it's not possible to blacklist a single delivery company.