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In Santa Clara, CA, Amazon logistics has been good for me. The drivers will consistently call me on my cellphone if they can't find my (weirdly placed) apartmen
by williamscales 9y ago
In Santa Clara, CA, Amazon logistics has been good for me. The drivers will consistently call me on my cellphone if they can't find my (weirdly placed) apartment which is more than I can say for UPS.
- bogomipz 9y agoI apologize if this is a silly question but is "Amazon Logistics" just the umbrella term for whatever local courier service they contract with?
- kevan 9y agoBasically, yes: https://logistics.amazon.com/ https://logistics.amazon.com/
- ErrantX 9y agoI believe so. In some parts of the UK this goes all the way down to individual contractors, of the man-with-a-van type. As you can imagine this leads to a mixed exxperience because they are all self employed. Interestingly, about 18 months ago they appeared to change tactics and begin contracting mostly foreign drivers. Ive theorised this was a cost thing; delivery experience went through the floor, I think they are paid a pittance per parcel and so deliveries to my house, which can be hard to locate and therefore takes time, winds them up. Ive had drivers full on scream in my face over how long it has taken to find me.
- williamscales 9y agoI'm not 100% sure. But the drivers are usually operating white panel vans with an Amazon logo (iirc...). The drivers wear high-viz vests and when they call you, it is a Washington area code (which suggests to me they are using an Amazon system). My understanding was that Amazon has been working towards their own courier service for a while.