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I bought the original S431 thinkpad with hybrid graphics for about $1500 when it came out. At the time I was a university student, and had saved for maybe 6 mos
by CryoLogic 9y ago
I bought the original S431 thinkpad with hybrid graphics for about $1500 when it came out. At the time I was a university student, and had saved for maybe 6 mos on my part time job to purchase it.
The original s431 had heat issues that came from the graphics card inside of it's slim body. The graphics card would actually heat up hot enough to melt the laptop. When people figured this out Lenovo pulled it off of the market (it was only sold for 1 month).
The bottom of my laptop melted when I was gaming one day, before I knew this was an issue. The keyboard also stopped working. I called about it to see if I could replace it but they said they where not servicing it unless I had a warranty.
So even though it was a manufacturer defect, they would not service my laptop. They said they would sell me a new keyboard for $200 and I could install it myself. So I did.
Turns out the keyboard cable that attaches to the motherboard was also melted. The new keyboard did nothing.
Fuck lenovo. I will never purchase from a company with that terrible of customer support again.
Edit: The laptop also shipped with a bunch of faulty drivers, and because the HDD was some custom lenovo hybrid drive instead of a standard drive you could not wipe the drive and reinstall windows.