I had a reverse experience with Google support. Me and my wife bought our Nexus 5x phones at the same time, me from amazon and she from Google. When mine bootlo

I had a reverse experience with Google support. Me and my wife bought our Nexus 5x phones at the same time, me from amazon and she from Google. When mine bootlooped (under warranty), I was forced to contact LG and they did take the phone in but returned it back without fixing claiming "water damage". I read online that they were doing that for many customers to shrug off their responsibility. When my wife's phone bootlooped (8 months out of warranty), Google shipped her a replacement phone for free! I swore myself away from buying any LG products after that.