My Nexus 5, purchased directly from google, stopped charging; I think something wore on the connector. I went through 7 or 8 cables and, if you held them just

My Nexus 5, purchased directly from google, stopped charging; I think something wore on the connector. I went through 7 or 8 cables and, if you held them just right, the phone would charge. Briefly. Support was a nightmare to deal with, including them insisting that I install the latest point update of the OS which would somehow magically cure hardware damage. On a phone that I couldn't charge. And that they wouldn't help with at all until I installed the stupid OS update. Apple just doesn't treat customers like that. IME obviously.