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It's really hit or miss. I've had to escalate to get my son's Pixel replaced twice now. The replacement they sent has the wide-spread microphone issue out of
by phil21 9y ago
It's really hit or miss. I've had to escalate to get my son's Pixel replaced twice now.
The replacement they sent has the wide-spread microphone issue out of the box, and I just haven't had the gumption to deal with yet another support experience.
I've had great luck so far with my Pixel XL and love it - one of the best phones I've ever owned. But the Pixel I bought along with it has been by far the most unreliable piece of hardware I've bought in a decade. It's really soured my opinion of Google, even though so far they have (grudgingly) replaced the item.
I'm dreading replacing it for the third time, as I know they will refer to their 2 replacements limit in their warranty contract. Zero of those replacements were anything but known hardware issues on the handset itself thousands of others have reported on-line.