4 ms·
Had a bad experience with google support as well. My 6p was bought from google store, had boot loop issue just about 2 weeks out of warranty, google support did
by donald123 9y ago
Had a bad experience with google support as well. My 6p was bought from google store, had boot loop issue just about 2 weeks out of warranty, google support did not want to take responsibility, and huawei was kind enough to RMA the device for free. Google only started to offer RMAs when the issue was being spread by media. And they recently denied me again of the phone dieing with battery below 40%, said because the phone was repaired by huawei before. Sounds absurd to me, I basically purchased the phone from google store without any support.
And those were multiple tries with different support associates. I will stay away from google hardware products until there are substantial improvements.