For a high end products, one of the things I will splurge on is warranty since I tend to keep bigger purchases on a much longer update cycle. Considering Google

For a high end products, one of the things I will splurge on is warranty since I tend to keep bigger purchases on a much longer update cycle. Considering Google's reputation for poor customer service, I took at look through their "Preferred Care" addition to see what it actually does.[1] The terms seem pretty comparable but one thing stood out: * We'll protect your laptop for two years ... through our service provider, Assurant. Now this scares me as: 1. The number of complaints against Assurant that I've heard from Project Fi compatible phone owners is a big red flag. (I'm a Fi user so I frequent those circles.) 2. Separating repair and customer support is bound to lead to communication issues. 3. 3rd parties are not going to go above and beyond with making you feel like a valued customer. There is nothing in it for them after all. For this reason alone, I would not buy a Pixelbook. [1] https://store.google.com/magazine/preferred_care#4b4ba03b5f5cc2f3 https://store.google.com/magazine/preferred_care#4b4ba03b5f5...