I don't think you understand: cab drivers in Toronto (and other cities) frequently turn down freezing cold passengers that just want a ride back home (still in

I don't think you understand: cab drivers in Toronto (and other cities) frequently turn down freezing cold passengers that just want a ride back home (still in the city) because the cab driver wants a route that brings them close to their home. They will not accept your fare. This is illegal in most major cities (or at least Toronto), but impossible to track and enforce. It has nothing to do with wanting a ride to somewhere "very inconvenient" - convenience is priced into the fact you pay by mile. Enabling this sort of behavior is outright regressive to Uber's value prop in some of their largest markets - not to mention a public safety concern. FWIW: I think both Uber and Lyft now have features designed to help drivers pick up fares towards their own homes at the end of a "shift" in order to make their drivers happier, I'm just saying that the behavior of cancelling fares shouldn't be considered "understandable" and undermines the value prop of these companies in major city centers.