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>"The company sent out an internal email requesting that its technical staff fix the software, but “an individual did not ensure communication got to the right
by bogomipz 9y ago
>"The company sent out an internal email requesting that its technical staff fix the software, but “an individual did not ensure communication got to the right person to manually patch the application,” Mr. Smith told the subcommittee."
So someone forgot to forward an email? What else does ensuring email communication got to the right person mean?
When the security or hundreds of millions of people's data relies on a process of selective email forwarding, the "lone individual" in question is the CEO.
- uptime 9y agoRelying on email alone for this is negligence. But a ticketing system at least should have been used. How were they planning to check compliance with that email? Obviously there was no audit to check that the email was followed.