This! It reminds me of a great Clay Shirky essay: http://www.shirky.com/weblog/2013/11/healthcare-gov-and-the-gulf-between-planning-and-reality/ http://www.sh

This! It reminds me of a great Clay Shirky essay: http://www.shirky.com/weblog/2013/11/healthcare-gov-and-the-gulf-between-planning-and-reality/ http://www.shirky.com/weblog/2013/11/healthcare-gov-and-the-...