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> If every email they send has an unsubscribe link On Facebook, the unsubscribe link is very fine-grained, and is specific to the exact type of notification th
by Chaebixi 9y ago
> If every email they send has an unsubscribe link
On Facebook, the unsubscribe link is very fine-grained, and is specific to the exact type of notification the link appeared on. I don't think you can fault anyone for giving up on them if you use one but still get Facebook spam.
In fact, those unsubscribe links are the only fine-grained way to control notifications. You can't only preemptively subscribe to the specific notifications you want. The options you get are all, nothing, or dick around with dozens of unsubscribe links for weeks.
Facebook is all dark UI patterns. It's so bad to the point where I don't think any user can be faulted for not knowing how get it to do what they want.
- imustbeevil 9y ago> It's so bad to the point where I don't think any user can be faulted for not knowing how get it to do what they want. I just don't buy this. I don't get emails. I didn't have to contact customer support. I didn't have to ask for help. I just clicked the link in the email and turned everything off.
- Chaebixi 9y ago> I just clicked the link in the email and turned everything off. That's false; Facebook demonstrably does not work that way at present. If you're getting Facebook emails, the unsubscribe link is scoped only to the particular type of email notification it appeared on. You'll continue to get all the others until you click unsubscribe on each individually, or go into the settings and disable email notifications totally. Again, they use dark and overly complicated UX patterns to make difficult for people to unsubscribe totally, and this is almost certainly intentional (but deniable). I think it's totally reasonable for someone just assume Facebook's whole unsubscribe system doesn't work, as it's not really reasonable to expect people to invest the time to learn Facebook's deliberately bad unsubscribe system.