That's not what I mean. I agree with your point, I'm just saying that people tend to use company services like they can count on them. The reality is that they

That's not what I mean. I agree with your point, I'm just saying that people tend to use company services like they can count on them. The reality is that they have an agenda, and they will do whatever they can get away with to follow their agenda, not yours. As such, and given our imperfect society, you should not expect anything from them and assume they will mess up. I'm not trying to exonerate them from responsibilities, nor saying we should not act to improve things. I just point out their nature and how we should take it in consideration in our decision process.