My personal anecdote has been the complete opposite of that. A few days after Irma my bank called to tell me late fees and penalties had been waived for the mo

My personal anecdote has been the complete opposite of that. A few days after Irma my bank called to tell me late fees and penalties had been waived for the month. A week later they called to inform me that the program had been extended through the end of the year. That was just something they did without asking me if I needed any assistance or anything. If the end of the year wasn't going to be sufficient they would be happy to work with me on an individual level.