2 ms·
The service is absolutely abysmal. I once had an appointment through Ikea for a few items to be delivered. It took 4 different missed appointments for them to
by Cofike 9y ago
The service is absolutely abysmal.
I once had an appointment through Ikea for a few items to be delivered. It took 4 different missed appointments for them to finally deliver it. It was a nightmare. First one they never contacted us when they arrived (I live in an apartment building, no way in for non-tenants). Second one was apparently never put in the system. Same with the third one despite me calling the night before to confirm that everything went through, they even confirmed with the third party delivery service. Fourth time it finally showed up.
Would not recommend.
- cptskippy 9y agoWe paid to have a mattress delivered and the old taken away. They showed up at 9pm. They refused to take the mattress up a flight of stairs to our bedroom, they left it in our living room. And they tried to refuse to take the old mattress but I had the work order that specifically said they were taking the old one. When I showed it they said they needed to see my membership card, hoping I couldn't produce it. My wife was 7 months pregnant and my daughter had a broken wrist, so I had to carry a king size mattress up a flight of stairs by myself so we had somewhere to sleep that night. My wife raised hell and got the delivery fee refunded but wtf. Never again.