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As a user of 1Password, the lack of "Sync" Button is frustrating when trying to use recently added passwords across devices. "It just works" isn't always best
by beaker52 9y ago
As a user of 1Password, the lack of "Sync" Button is frustrating when trying to use recently added passwords across devices.
"It just works" isn't always best - especially when dealing with cross-device data sync - I know it isn't magic, I'm not "fooled", I know it's actually data that needs to be transferred to the new device. Hiding that, not giving me the option to force sync and see the progress of it is a very frustrating experience when I can't see passwords (or any state) that I'm expecting to see.
- chrisseaton 9y ago> As a user of 1Password, the lack of "Sync" Button It does have a sync button doesn't it? 'Settings', 'Sync' on iOS. When you press it you can see the progress. Or do you mean something else.
- beaker52 9y agoHave never found it. Triple checked now. Nada.
- tolien 9y agoYou might have to be using the older Dropbox/iCloud sync method rather than a 1Password.com account. It’s definitely there [1] if you do. 1: https://i.agilebits.com/megan/sync_location.jpg https://i.agilebits.com/megan/sync_location.jpg
- beaker52 9y agoFWIW, I am using a 1Password.com account, which means I can't confirm (but don't doubt) this for Dropbox et al.
- wingerlang 9y agoTheir iOS app has a sync button and the macOS app seems to sync when I restart the app.
- beaker52 9y agoOn my iPhone I've checked all the logical places and have never found one. Also just checked now.
- daenney 9y agoSettings > Vault > <select your vault> > Sync Now.
- beaker52 9y agoIt's really not there though https://www.dropbox.com/s/4qq661vx4ty6qyo/Image%20uploaded%20from%20iOS%20%281%29.jpg https://www.dropbox.com/s/4qq661vx4ty6qyo/Image%20uploaded%2... https://www.dropbox.com/s/c2a8wattpytwzyo/Image%20uploaded%20from%20iOS.jpg https://www.dropbox.com/s/c2a8wattpytwzyo/Image%20uploaded%2...
- daenney 9y agoOdd. Any vault I have has a sync service attached to it and has a Sync Now button. How do you sync that vault?
- beaker52 9y ago1Password.com account
- wingerlang 9y agoI've got a sync button in my primary vault as well as on the main page of the settings tab. https://imgur.com/a/CZ1WM https://imgur.com/a/CZ1WM I use purely Dropbox for it, if that matters.
- radarsat1 9y agoI think the generalizable point here is that, at least for me, but I think this is for everyone, it should be considered an important part of the "UX" that users understand the "state" of an application. In particular, what data has been sent and received. For example, this is imho one of the most important features of WhatsApp, the little checkmarks that tell you, in one tiny little graphic, whether your message has been sent, received, or viewed. This is just so important to the user experience. I feel that app developers that ignore that users need to know what the app is doing, what state it is in, are just ignorant of human psychology and how we interact with machines. We don't want "magic", we don't want to "trust", we want to be informed and to know what is happening. Doing this is a streamlined way, little unobtrusive checkmarks for example, is UX gold.
- jalfresi 9y agoSo much this! Some developers don't realise that informing the user of state provides invaluable information in correcting their mental model of the application.
- bojanvidanovic 9y agoExactly this!
- hxtk 9y ago"It just works" is great and imo arguably the ideal design in a lot of use cases. The problem here is that the code wasn't adequately tested. It "just works" in the circumstances that the app designers thought of when they were making it, and it "may or may not work if you're lucky" the rest of the time.
- lukasm 9y agoSame problem with LastPass and password/folder sharing. Luckily there is a refresh button for the chrome extension, but you have to click More Options -> Advanced to get it.