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I love that Apple is trying to be pro privacy that said their repair policy has their employees asking for user login credientials and entering username and pa
by greggman 9y ago
I love that Apple is trying to be pro privacy
that said their repair policy has their employees asking for user login credientials and entering username and password into official Apple forms for the repair technician to be able to login to the computer. That seems incompatible with their privacy stance. Even a bank says to never give your PIN to a bank employee yet my login credientials give anyone who has them access to my life. password stored in browsers. private ssh keys. etc...
- aareet 9y agoIsn't that actually an illustration of Apple's commitment to security and privacy? They truly cannot enter your computer without you providing your username and password - no backdoors, no special "Genius" login that works on all computers. You have to provide that information because the computer they sell you works as they promised it would - securely without backdoors.
- greggman 9y agono, it is not. do I need to spell it out? youre the sys admin for your company. your Mac breaks. are you really going to give the keys to your company to the customer service guy at apple and have them record that for any other service employ to reference? they can use a USB drive while working on the computer. they can also swap the drive. there are many other options than handing them to keys to your life do they ask for your phone unlock code? I honestly don't know but if they did it would be just as clearly bad