Sure. I was just saying the cluelessness goes the other way, too, so putting it on devs is at least one sided. Maybe a product genius can come up with better w

Sure. I was just saying the cluelessness goes the other way, too, so putting it on devs is at least one sided. Maybe a product genius can come up with better ways to sell shady stadium seats. But the technical contributors would be able to tell you that the shade-o-matic feature is layers of bad hacks that cost the company $X million a year in dev costs and astronomical security and maintenance risk since it is still running (partly) on old hand-configured Windows XP boxes using a hand-rolled UDP server library backed by an Access database. And that's for a key differentiator for the company. Profit and success doesn't happen until both sides of the story are accounted for.