Upwork is an absolute piece of shit company and so obviously trying to protect their revenue in the race to the bottom of freelance work. We only used them as a

Upwork is an absolute piece of shit company and so obviously trying to protect their revenue in the race to the bottom of freelance work. We only used them as an agency (to hire freelancers) and they would randomly shut off ongoing contracts, stall refunds for paid but undelivered milestones after shutting down our contract, didn't pay back fees and have horrible customer support. The only thing they do is send a 10 paragraph email explaining that they're not responsible for the contractors on their platform and we should have read the TOS better. Stay away. Absolutely horrible.