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That 20% at then end isn't quite right - its actually 23.75% - upwork charges the clients 3.75% above the contract amount, and they pay the freelancer 20% less
by nfriedly 9y ago
That 20% at then end isn't quite right - its actually 23.75% - upwork charges the clients 3.75% above the contract amount, and they pay the freelancer 20% less than the amount (for the first $500, then the fees start to drop on the freelancer side).
So both sides are led to believe that the total fees upwork collects are lower than they actually are. Its more than a little shady.
Oh, and if freelances don't pay for membership, their accounts get automatically locked to private for "inactivity" if they go 30 days without receiving any payment. Regardless of actual activity level. So the freelancers who earn infrequently have effectively even higher fees. (Support can unlock it for free, but it can take a day or two.)