3 ms·
The problem is more Bria 4 was still being sold until recently. If I bought software 4 years ago, a new version was released >1 year ago and it's the only one t
by snuxoll 9y ago
The problem is more Bria 4 was still being sold until recently. If I bought software 4 years ago, a new version was released >1 year ago and it's the only one that will be updated for MY_OS+1 then I'll suck it up and buy the upgrade.
If I bought software 4 years ago, was still being sold until 7 months ago when the new version was released, and it ISN'T being updated for MY_OS+1 then I will bitch and complain - you were still selling the product, and even if you decide I am not eligible for an update based on when I purchased it's still screwing over customers that bought your product recently when they still should assume support is available.
- pwinnski 9y agoAre you drawing a strong distinction between a new version released more than a year ago, and a new version released seven months ago? That seems to be the key difference in the two scenarios you describe. If seven months is too short, but one year is fine, when exactly between those two is "just right," and why?
- snuxoll 9y agoI personally consider 1 year to be the minimum amount of support I should get out of a product I purchase before I either A) have to purchase a new version or B) have to renew a S&M agreement. If you aren't even going to guarantee a product I purchase will be supported for AT LEAST a year why do you deserve my money?
- pwinnski 9y agoI believe the v4 product is still supported. Nobody is forced to buy v5, v4 continues to operate as promised and as sold. The OP wants to run v4 on a new operating system that wasn't available when they bought v4. They're upset that isn't supported.
- xbmcuser 9y agoDon't upgrade your os for a year the product was sold to you with compatibility for a particular os version. Doesn't matter if you buy the app 1 day before the os gets a new version or 1 year.